We Stopped Making Black & White Customs (UPDATED)
UPDATE: Please read the article Actually, We Do Make Black and White Customs. We talk about our new findings and what we can do for you regarding black and white images.
It’s always a hit or miss with black and white pictures. But lately it’s been a lot of misses. We want to explain the process behind creating a custom and why we have decided to kill the black and white designs.
The Issue
The problem is that the DMC colour spectrum consists of only 500 colours. Only a hand full of those are on the grey scale. It’s not nearly enough to give the picture a decent monochromatic look. What happens is that when all the greys have been used in an image, the program starts substituting the remaining shades with grey-pinks and grey-greens.

Sometimes this looks okay. But mostly it looks off, especially if you are wanting to match your Diamond-dot Painting® with the colour scheme in your room.

The Solution
We have removed the option of converting any black and white or grey scale images into Diamond-dot Paintings. If your picture is simply desaturated (slight colour but not quite black and white) then there is still the possibility of converting it into a Diamond-dot Painting®. But this will be left to the design team to figure out.

We still encourage you to submit your images to the custom department even if you are unsure. They will give you feedback with regards to quality, size, and whether it will work as a custom Diamond-dot Painting® or not.
Check out some customs below that came out beautifully. You may just be convinced to go the full colour route!
Vanessa Meyer
I was one of your first custom designer clients. I ordered two paintings. The first was a beach foto and I finished it in a few days. I was over the moon. It was so beautiful. The second one, our wedding foto. It was all wrong, the colors did not seem right. The my skin tone looked pale my hair pitch black,my husband’s face looked like he was in a rage. It was awful. But I decided to finish the picture. When I hung it in the easel and stepped back. What a shock, to my surprise it was perfect. I was so happy I did not make a fuss. I would not want to change one dot in the spectrum. Well done team. You do excellent work.
The DDP Team
Thank you so much for your feedback! We always try tell our clients to trust the process. While dotting it looks a little strange. But we push our clients to complete their designs. They almost always end up feeling the exact same way you do!
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