Within your kit you will receive the following:

• The print
• Tool kit
• Beads
• Colour legend

Everything is there for you to complete your design.

Our Diamond-Dot Painting® prints are measured in centimeters. The size stated on the box and website will indicate the PRINT size and not the entire canvas altogether.

Please note that our prints may have a 1-2 cm difference depending on design and bead size.

Our Diamond-Dot Painting® prints are measured in centimeters. The size stated on the box and website will indicate the PRINT size and not the entire canvas altogether.

Please note that our prints may have a 1-2 cm difference depending on design and bead size.

You can find a sealant at any art or hobby shop. However, we have discovered that using a sealant is not really necessary and can take away some of the sparkle. You can also frame your completed Diamond-Dot Painting® and put it behind glass. It will still retain the shimmery effect when behind glass.

A partial design means there is one specific area on the print that you will have to dot. A full design will require you to dot the entire print.

This has to do with the type of screen you were looking at the image on. Screen resolution (the clarity of the screen) determines how the image colours will be displayed. For accurate colours, look at the picture from a smart device or a screen with a very good resolution.

In order to get your package safely to you, we go through Globe Flight and Courier Guy. We do not use the South African Postal Service or PostNet. Should you want to use these options, then we cannot be responsible for any damages, delays or loss of parcel.

It takes 3-5 working days via courier to receive your order. We ship only within the borders or South Africa. A waybill can be provided for you to track your order.

There are a number of stores and agents that stock Diamond-Dot Painting®. You can find one closest to you by clicking on the Agent, Shop & Market Locator on the website.

We use PayFast which is a safe and reliable payment gateway. This allows you to pay either with credit or debit card.

Alternatively, you can make a payment using our banking details and sending proof of payment to billing@diamonddotpainting.co.za. Please note that your order will not be dispatched until we have received your POP.

WAREHOUSE PICKUP

Please note that picking up your order directly from our warehouse is available, please contact Nicole (+27 73 719 7639) prior to pickup.

If you go to the Agent, Shop & Market Locator then you can click on the Become an Agent button. We will then contact you with further details.

If you go to the Agent, Shop & Market Locator then you can click on the Stock My Shop button. We will then contact you with further details.

Our warehouse and stock are disinfected on a regular basis. We adhere to strict regulations when working and handling products. This includes:

• Temperature checks three times a day
• Wearing masks at all times
• Practicing social distancing where possible
• Disinfecting regularly, especially when arriving and leaving

When you receive your your package, please disinfect it immediately, following the guidelines that have been outlined by health and safety officials.