SHIPPING & ORDERS

When we receive your order, we will pack it and e-mail you an invoice, including the shipping charge. Once the invoiced amount is paid we'll dispatch your order and send the tracking number. If you have not received your tracking number (waybill) then email orders@diamonddotpainting.co.za. Provide them with your invoice number and they will send you the tracking number.

Orders will be shipped within 2 days of full payment received. In order to keep shipping as low as possible (and to guarentee that you will actually receive your package), we use The Courier Guy and Globe Flight. Should you wish to use the South African Postal Service then we cannot be reliable for any lost or damaged packages.

WAREHOUSE PICKUP

Please note that picking up your order directly from our warehouse is available, please contact Nicole (+27 73 719 7639) prior to pickup.

SHIPPING ONLY WITHIN THE BORDERS OF SOUTH AFRICA.

If you have any questions regarding shipping then email our customer support at queries@diamonddotpainting.co.za or call +27 83 366 0815.